Privacy
Policy
Last Updated: 22 July 2026
SBSS Sdn. Bhd. ("SBSS", "Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 ("PDPA") of Malaysia.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://sidebyside.my ("Website").
1. Information We Collect
We may collect personal information that you voluntarily provide through our Website, including:
Contact Form Information
- Name
- Phone number
- Size of unit
- Any information voluntarily included in your enquiry
Communication Information
When you contact us via WhatsApp, phone call, email, or other communication channels, we may collect information you choose to provide.
Technical Information
Certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Pages visited and interaction data
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests;
- Discuss potential projects and services;
- Prepare preliminary consultations and quotations;
- Contact you regarding your enquiry;
- Improve our Website and services;
- Monitor Website performance and usage;
- Comply with legal and regulatory obligations.
3. Marketing and Advertising
We may use advertising and analytics tools from third-party platforms, including social media and digital advertising providers.
These tools may use cookies or similar technologies to help us understand Website traffic and improve our marketing efforts.
By continuing to use our Website, you consent to the use of such technologies where permitted by applicable law.
4. Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Professional consultants and advisers;
- Website hosting and technology service providers;
- Contractors assisting with business operations;
- Government authorities where legally required;
- Regulatory bodies where required by law.
Any such disclosure will be limited to what is reasonably necessary.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries;
- Manage potential project discussions;
- Fulfil legal, accounting, or regulatory requirements;
- Protect our legitimate business interests.
7. Cookies
Our Website may use cookies and similar technologies to:
- Improve Website functionality;
- Remember user preferences;
- Analyze Website traffic and performance;
- Support advertising and marketing activities.
You may disable cookies through your browser settings, although certain Website features may not function properly.
8. Third-Party Websites
Our Website may contain links to third-party websites, including social media platforms.
We are not responsible for the privacy practices or content of those websites.
Users should review the privacy policies of such third-party platforms separately.
9. Your Rights
Subject to applicable Malaysian laws, you may request:
- Access to your personal data;
- Correction of inaccurate personal data;
- Withdrawal of consent where applicable;
- Updates to personal information held by us.
Requests may be submitted using the contact details below.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.
11. Contact Us
For any questions regarding this Privacy Policy or requests relating to your personal data, please contact:
SBSS Sdn. Bhd.
Company No. 202401007945 (1553795-W)
B-08-01, Menara Bata,
8, Jalan PJU 8/8A,
Bandar Damansara Perdana,
47820 Petaling Jaya, Selangor, Malaysia
Email: enquire@sidebyside.my
Tel: +603-7735 5675
Website: https://sidebyside.my